Right of withdrawal
(7) Right of withdrawal and consequences of withdrawal
In the case of contracts concluded off-premises and in the case of distance contracts, the consumer has a right of withdrawal in accordance with Section 355. You have the right to withdraw from this contract within fourteen days without giving a reason. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods. In order to exercise your right of withdrawal, you must inform us
Valeria Geritzen (ACE TYPE)
Phone +49 (0) 3023393969
Mobile +49 (0) 163 288 8380
by means of a clear statement (e.g. a letter sent by post or e-mail) of your decision to withdraw from this contract. You can use the attached sample revocation form for this, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send the communication regarding your exercise of the right of cancellation before the cancellation period has expired.
Consequences of revocation
If you revoke this contract, we have paid you all payments that we have received from you, including the delivery costs (with the exception of the additional costs resulting from the fact that you have chosen a different type of delivery than the cheapest standard delivery offered by us have), immediately and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. For this repayment, we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged fees for this repayment. We may refuse repayment until we have received the returned goods or until you have provided proof that you have returned the goods, whichever is earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen days from the day on which you inform us of the cancellation of this contract. The deadline is met if you send back the goods before the period of fourteen days has expired. You bear the direct costs of returning the goods. You only have to pay for any loss of the goods if this loss of value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
- End of revocation -
(8) Exclusion of the right of withdrawal
The right of withdrawal does not apply to contracts:
For the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer. (§ 312g Abs. 2 Nr. 1 BGB)
(9) For the rest, we refer to our general terms and conditions.
The following model cancellation form must be adapted and made available to the customer in a clear and understandable manner before submitting his contract declaration.
Sample cancellation form
(If you want to revoke the contract, please fill out this form and send it
- To Valeria Geritzen (ACE TYPE), Torstrasse 99, 10119 Berlin;
- I/we (*) hereby revoke the contract concluded by me/us (*) regarding the purchase
of the following goods (*)/ the provision of the following service (*)
-Ordered on (*)/received on (*)
-Name of consumer(s)
-Address of the consumer(s)
- Signature of the consumer(s) (only if notification is made on paper)
(*) Delete where not applicable.